Monthly Archives: June 2018

Local Business Marketing Checklist: 10 Weekly To Do’s that Get Results

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black running shoes on road like marketing marathon for local businessesIf you think marketing your business is a one-time feat, we hate to bust your bubble (but we’re going to). Marketing is a marathon, not a sprint. Marketing—at least, successful marketing that gets results—is a series of actions that connect with customers (and potential customers) and drive them to action.

When business is booming, that marathon can feel like the longest race ever, especially when everyone is short on time (and marketing shouldn’t be entrusted to just anyone). That’s why we’ve put together a list of marketing tasks that should be done on a weekly basis to get to the finish line.

Before tackling weekly tasks, take the time to draft a marketing plan to ensure that the finish line is a set goal. Include information in the plan, such as the target audience, campaigns (that follow the business sales cycle), tactics (i.e. social media, content marketing, etc.) and goal. Create a calendar based on the marketing plan with weekly tasks. Assign each task to a staff member or marketing pro (if outsourcing).

Even with a set marketing calendar, understand that there should be some room for flexibility. Impromptu moments or events that are relevant to the campaign or audience should be included for the benefit of the business. Revisit the calendar on a regular basis to ensure that tasks are being completed. If there are uncompleted tasks, consider outsourcing so every leg of the marathon is finished and the finish line is reached.

In person

___Ask customers for reviews (use these tips for creative ways to ask for reviews).

___Ask customers to follow the company on social media.

___ Provide excellent customer service.

Website

___Add quality content for better optimization.

___Post website link to social media to drive traffic.

___Contact local SEO firm to increase website reach with local customers within 10-50 miles of business (get more information about local website optimization).

___Send out e-mail to customers with links to social media and website (build your email list with these tips).

Social media

___Take photos and video for social media.

___Schedule posts using Facebook, Buffer, or Hootsuite (use these ideas for posts).

___Answer messages from customers and contacts (PROMPTLY-within an hour!-use these tips for social media customer service).

Local Businesses: 30 Ideas for Your Next Social Media Post

customer opening up social media network with posts from local businessWe’ve said it before and we’ll say it again. Marketing for a local business is different than marketing for a national company. That’s especially true when marketing on social media, which gives you the unique ability to connect with your customers about what’s happening in your local community. Is everyone talking about the weather? You can identify better than some national business (and if you’re an HVAC company, answer their weather-related questions!). Is the local buzz about a community event? You’re excited too, and more than willing to share in the fun.

Social media gives local businesses to take part in the local buzz and connect with them between visits (or service calls or appointments or…). And even though businesses are taking advantage, one of the most common questions we hear is, “what can we post to social media?”

Our answer comes with a caveat. Social media posts should be done in accordance with a marketing plan, but with the flexibility to post things that come up during everyday operations. Ideally, a marketing plan should include regular and relevant posts (if you can’t maintain regular posts, contact the marketing pros that can); the definition of regular depends on the social media network. On Facebook, for example, businesses should post once a day to avoid overloading newsfeeds (more can be posted during big events).

Back to the most common question about what to post to social media. This is a list of ideas for social media post that can be included in a local business social media marketing plan:

  1. Photos of new products
  2. Helpful ‘how to’ article
  3. Local news article
  4. Link to local community event the business is part of
  5. Photo of business location
  6. Photo of happy employee working
  7. Photo of employee on anniversary (10 years at business, 5 years…)
  8. Photo of building many years ago
  9. Photo or video on special anniversary day
  10. Video of new product
  11. Unusual or beautiful photo with ask for captions
  12. Photo of founders of company with story about start
  13. Video/slideshow of product from start to finish
  14. Article with frequently asked questions
  15. Post about National Day (i.e. National Donut Day, National Dog Day, etc.)
  16. Reshared post from another business with relevant news
  17. Reshared post of local community news
  18. Photos of event at business
  19. Photos of customers at event (with their permission)
  20. Reshared photos from other businesses at event
  21. Live video of ribbon cutting
  22. Live video of event in progress
  23. Live video of new product arriving
  24. Link to blog post
  25. Link to website page where customers can contact/make an appointment/order
  26. Video or photo of remodeling/construction at building
  27. Photo of area around building during holiday season (i.e. holiday light display, trick-or-treat, etc.)
  28. Graphic with sale information
  29. Promotional video of sale
  30. Flashbacks to past jobs or milestones