Category Archives: local seo statistics

customer on smartphone looking for local business that uses local seo

Small Businesses: 9 Local SEO Tips that Get You to the Top

Most small businesses can’t imagine getting over-the-top results from a small marketing budget. However, with online marketing, the smallest details matter, which is why these local SEO tips can get a local small business to the top of local search engine results. Of course, that top position in local search results won’t come overnight, but it does come with regular efforts (detailed in this checklist) and utilization of the latest local SEO tactics.  

Local SEO can get local businesses local customers who are interested in purchasing local products and services. Unfortunately, online marketing myths always seem to follow these successful marketing tactics; this list of do’s and don’ts of local SEO can give businesses the positive practices that reach local customers and the negative myths that inhibit marketing results.

Do optimize the business Google My Business site.

A Google My Business (GMB) listing is an important part of a local SEO strategy. A complete and optimized GMB listing isn’t just an effective way to get marketing results, it’s free.

To optimize a business GMB listing, the business must first verify the listing. This can be done by requesting and entering a code sent by Google. To get the most out of the listing, the business should completely fill out the GMB listing (with these instructions for an optimized Google My Business from Search Engine Journal). For best results, small businesses should take this local SEO tip seriously and add their logo and product pictures, plus the business address (if applicable), website URL, business hours, and service area. (A local SEO service can also optimize the listing as part of a comprehensive local SEO strategy.)

Don’t believe that a bigger service area on Google My Business gets more results.

The Google My Business service area has become the source of many business’ misconceptions. Many businesses believe that if they make the service area bigger, they get higher rankings in all the cities and towns. Research has proved this myth not to be true. While online visitors can see the service area, a bigger service area does not guarantee higher rankings in the service area.

Do make review sites a top priority.

Review sites are becoming an important part of customers’ buying process. Even for local businesses that provide services, customers are using Yelp and the Better Business Bureau to choose the best business. Search Engine Land recently published a study that reported that more than 80% of all consumers trust reviews as much as an in-person recommendation. Bright Local published a consumer review survey that said that consumers would only choose businesses with more than four stars.

These local SEO statistics make this local SEO tip a priority for businesses. Instead of leaving reviews to chance, businesses should claim their listing, make sure all information is accurate, and ask satisfied customers for reviews. The ask can be done in-person or in follow-up communications (ways to ask for a review are included in this list). There are many opportunities for asks; a business should review their standard operating procedures and include the request in future employee trainings.

Don’t forget to monitor reviews.

Unfortunately, many small businesses don’t see review sites as an on-going local SEO tactic. This misconception is a risky stance. Instead, small businesses should monitor review sites (or contract with marketing pros with an automated review site monitoring system) and respond to negative reviews.

While it might be tempting to respond with angry comebacks to negative reviews, small businesses should respond with empathy and ask to take the conversation to a private conversation. This not only takes the discussion off-line, it also gives businesses the chance to resolve the situation to the customers’ satisfaction.  

Do make sure the NAP is consistent.

The building address is a significant part of every online small business listing—more important than many businesses realize. It is not only important to include the address, but there is also value in ensuring that every name, address, and phone number follow the same format on every site. The business name should be identical in every listing. A business’ suite should be abbreviated the same or written out, along with the road and other address information. The same goes for the phone number. While the NAP may seem like a minor detail, it is a minor detail that is worth utilizing in a business local SEO strategy.

Don’t forget about link building.

Link building is the practice of building links from other websites to the business’ website. In the past, this practice was linked to the black-hat SEO tactic of buying links. Often this black-hat tactic resulted in links to sub-par websites, which sabotaged SEO results for small businesses.

Modern link building revolves around getting links to reputable websites, resulting in reputable results. (Link building can be outsourced to marketing professionals for efficient results.) To search engines, link building is a third-party verification of a website. The third-party verification plays a role in how a website is ranked on search engines.

Do add local information to a business website.

If a business wants to be seen by local visitors, the business should include local information on the business website. The local information should be included in the original website copy and in optimized content regularly added to the site (produced by the business or content professionals).

In addition to local information, website content should never be produced without keyword research. Keyword research ensures that a website content is optimized for visitor search intent. Simply, this means that the content should be crafted with keywords used by the business’ target audience. This targeted online marketing approach increases website conversions because users visiting the site want to purchase the product or service.

Don’t bore website visitors with local, local, local…

While localized website content is an integral part of a local SEO strategy, it’s important not to alienate visitors by overdoing the localization. There are examples of this local SEO mistake all over the internet. Many businesses list cities or draft content with so much localization it sounds like an amateur produced it.

Do be social.

Social media may not be the first marketing tactic that comes to mind with local SEO, but it is an important part of every local business marketing strategy. Business social media channels reach customers interested in the business, and builds loyalty and engagement with customers. In addition, social media sites are crawled by search engines and, if utilized effectively, can result in an increase in website visits. For a full return-on-investment, business should select social media sites utilized by their target audience and regularly post relevant information.

10 Steps to Successful Online & Website SEO

online shopper finding business that utilized local seoKnowing the basics of search engine optimization (SEO)—and using the latest tactics—can be the difference between being lost online and generating valuable business leads. Successful local SEO gets a business found by local online visitors who are searching for information related to the business. Because search engines look for factors that cater to a better online experience for visitors, these tips can also convert visitors and give a business the edge over a competitor’s less-than-stellar web presence.

SEO can be broken down into two types: on-site and off-site. On-site SEO is the process of optimizing a website for search engines. This effort sets up a website so it checks off boxes on the list of search engine ranking signals. Off-site SEO are those checklist items that ensure a business shows up in search engine listings, such as a listing on an online directory.

While businesses have been using SEO for many years, SEO is an ever-evolving process with a changing list of ranking factors. To stay on top of those updates (and on top of the search engine results page), use these steps to get started and a professional marketing company to utilize the latest SEO practices.

On-Site SEO

Build a website with optimized structure and easy-to-use navigation.

Google has specifically stated that a HTTPS website is a top ranking signal. In addition to a secure HTTPS site, a website needs an optimized structure with an easy-to-use navigation. The latter is important for SEO and visitors. While SEO gets a website found, a website with an easy-to-use menu and conveniently positioned call-to-actions turns online visitors into buyers.

Consider website speed.

Website page loading speed matters, both to search engines and visitors. According to Google, when website page loading goes from one to three seconds, the chance of an online user leaving the website increases by 32%. That number almost triples, to 90%, when page loading speed goes from one to five seconds. The number increases to 106% when loading from one to six seconds. From one to 10 seconds, the chances of a bounce are a whopping 123%.

Make the website mobile-friendly.

According to the Pew Research Center, more than three-quarters of Americans have a smartphone. Google reports that more than half of online searches came from a search on a mobile device. Both of these statistics are the reason that a mobile-friendly site with fast loading time is a search engine signal.

Add optimized website content (for search engines and voice searches).

Optimized website content contains keywords that are relevant to online visitors’ searches. Basically, the website should contain information with keywords relevant to online searches—without sounding canned. This is another way that professionally-drafted website content can satisfy search engines and online visitors.

Select and optimize website images and video.

Website images are another integral part of a stellar website, both for online visitors and search engines. These images and videos should not be random media downloaded off of the internet (in fact, this is a huge online marketing mistake). Instead, the photos and video should be professional quality purchased or produced in-house. (These tips on choosing the right images for online marketing are invaluable.)

Add content on a regular basis.

New content regularly added to a website is a top search engine ranking signal. These types of content should be added on a regular basis to a website for optimal results. All content should be optimized with strategic keywords and information valuable to online visitors.

Off-Site SEO

Completely fill out a Google My Business listing.

Google My Business listings show up in searches when online users search for a local business. Businesses who claim a free listing can customize the information that shows up, such as the hours and listings. The claiming process is free, but does need to be confirmed by a postcard sent to the business address. For optimal results, take the process a step further by optimizing the GMB listing or outsource the task of creating and optimizing to trusted marketing professionals.

Claim review site listings.

Accurate listings on review sites are a valuable source of online traffic and a vital part of a business local SEO. This makes accurate and standard listings on Yelp, Manta, and the Better Business Bureau an important part of business’ efforts to get found online. Review sites should be monitored regularly (manually or with an automated system) to ensure that all negative reviews are responded to with excellent customer service.

Review company protocols to find ways to ask for reviews.

Positive online reviews build trust and earn customers. According to Search Engine Land, 88% of online visitors have reported that they factor online reviews into their purchasing decision. Businesses should make getting more reviews a top priority in daily operations; many of the asks for reviews can be integrated into daily operations.

Choose online directories.

Accurate business listings on online directories are another key to getting found in local searches. When claiming listings, businesses should make sure that the information is consistent on all sites. For example, an address with a street or suite should be written out fully or abbreviated the same on all sites. This effort can be done in-house or managed and updated by professionals as part of a comprehensive local SEO plan.

20+ Startling SEO Statistics that Get You More Business

tablet that user is using to do Google searchSEO is more than just the talk of a bunch of technological blowhards. It’s a digital necessity that generates leads and sales, but not one that has to be accepted blindly (or at the word of every digital blowhard).

Fortunately, there are hard-and-fast numbers that confirm why businesses should invest in SEO and dictate where businesses should invest their marketing dollars. If the numbers aren’t enough, business owners and managers should let personal experience do the talking. There’s scarcely a place anyone can go without encountering people on smart phones, desktop computers, and tablets looking for information on online search engine listings.

If businesses want to be at the top of those search engine listings, they need to put search engine optimization (SEO) to work for their business.  Put simply, search engine optimization is the process of convincing search engines the business should be at the top of relevant online searches. To do so, websites—and a business’ online presence—has to check off more than 200 boxes to get to the top of search engine listings in front of potential customers (or hire SEO experts to manage the task).

With customers and sales on the line, earning those key positions on search engines should be a high-priority investment catered to ever-evolving search trends. But don’t take this technological blowhard’s word for it. The proof is in these SEO statistics (all compiled into one easy list).

Why SEO is Important

  1. A recent study proved that potential customers do online research before purchasing.
  2. More than 90% of all customer searches for information start with on a search engine.
  3. Google is the most popular search engine, with almost three-quarters of the market. (HubSpot).
  4. Search engine giant Google processes more than 2 trillion searches per year. (Search Engine Land)
  5. More than a million voice searches are done every month, according to this Forbes article.
  6. More than three-quarters of all mobile searches end in an offline sale.
  7. Eighteen percent of local searches lead to sales, compared to 7 percent for non-local searches.
  8. According to Google, “fifty percent of local consumers visit a store within a day of a local search.”(Search Engine Watch)

Why Mobile-Friendly Websites & Website Speed Matters

  1. Seventy-seven percent of all Americans have a smartphone.(Pew Research Center)
  2. According to Google, more than half of searches initiated from mobile devices.
  3. Almost half of all online users are annoyed by websites that aren’t mobile-friendly. (Google)
  4. “52% of users said that a bad mobile experience made them less likely to engage with a company.” (Google)
  5. According to Google, when the time for a websitepage to loadgoes from one to three seconds, the chance of an online user leaving the website increases by 32%. That number almost triples, to 90%, when page loading speed goes from one to five seconds. The number increases to 106% when loading from one to six seconds. From one to 10 seconds, the chances of a bounce are a whopping 123%.
  6. Search Engine Journalrecently published shocking statistics from an Unbounce study. Almost seventy percent of consumers reported that slow page loading speed plays a role in their buying decision.
  7. Forty-six percent of online users put “waiting for a website page to load” on their mobile devices at the top of their dislike list, according to Google.
  8. More than half of all searches are done on a mobile device.

Why Getting Good Online Reviews Are a Top Priority

  1. More than half of smartphone users found a new company or product during a search on their smartphone. (Google, 2018)
  2. On average, consumers need at least 10 reviews to trust a company. (BrightLocal)
  3. Research has shown that 88% factor online reviews into their purchasing decision (Source: Search Engine Land).
  4. More than 70% of customers say positive reviews play a part in trusting a business.
  5. More than half of all customers select companies with four stars or more. (BrightLocal)